We look forward to welcoming you back to the Jack Studio!

In preparation, we’ve been working to keep you safe. We’ve made changes to the auditorium and to our front of house area and procedures.

  • We have new ventilation in the theatre, allowing for fresh air
  • Hand sanitisers are in place throughout, with signage and announcements for you to follow
  • The theatre’s seating and foyer will be thoroughly cleaned between performances, using a fogger

Before you visit please carefully read the following about what to expect. This is in line with government regulations, and here to keep us all safe.

If you have any questions, please contact The Jack Studio in advance of your visit.

Booking Tickets

  • Tickets must be purchased in advance online. There will be no sales on the door
  • Please do not bring a printed ticket to the venue, we will have your details at the box office
  • Seats are allocated and there is a limited amount of tickets available in pairs or as individual seats
  • In keeping with current guidelines there is a one metre+ distance between each party
  • Please only buy tickets and enter the premises with people from your household or support bubble
  • No latecomers will be admitted into the theatre

Arriving at the venue

  • Every visitor over 16 must scan the NHS QR code, using your NHS Covid-19 app
  • If you do not have this app, please provide the name and contact details of all of your party
    when booking tickets
  • Please arrive in good time. The theatre will now open at 7.10pm, to allow us to seat you early and minimise queues. Performances start at 7.30pm.
  • There will be a socially distanced queue in place on your arrival, with floor markings
  • Once you are checked in, you will be seated in the theatre. Once seated, please remain in your seat
  • Please let us know in advance if anyone in your party has a mobility or standing difficulty, by contacting us here

Safety measures

  • You will need to wear a mask throughout your visit unless you have contacted us in advance to tell us you are exempt, this includes when queueing to check-in
  • Please use the hand sanitiser on entering the building. We have lots of this!
  • Please remain socially distanced whilst in the queue and when entering or leaving the auditorium
  • Our friendly front of house staff will be on hand to guide you and remind you of how things work. There will also be plenty of signage and announcements

Drinks & Facilities

  • If you wish to enjoy a meal or a drink before the performance, you will need to book a table at The Brockley Jack Pub via their website
  • You will need to sign into their venue’s NHS QR code, wear a mask and follow their signage
  • Drinks may still be taken into the auditorium. As usual, food cannot be brought into the theatre
  • Interval drinks will be served to your seats and must be pre-ordered through the Greene King App
  • Please pre-order interval drinks when you are seated. You will have a number on your seat, which you can use as your table number to order drinks. (Hot drinks will not be served)
  • The pub’s loos will be available for theatre customers. Again, please sign in to the Pub on your app, wear a face mask and follow their signage and directions
  • You can also book a table or order a drink for after the show!

And finally…

The above guidance is in relation to the Covid-19 government restrictions in effect in London from the 17th May onwards. These are subject to change. Please continue to check in with us here to remain up to date with our practices. This may change from June 21st, in line with the government’s roadmap.

By purchasing a ticket you are agreeing to our current Covid secure measures.

And please remember, at all times:

  • Do not visit the theatre if you are anyone in your household is unwell or displaying Covid-19 symptoms
  • For advice please visit https://www.nhs.uk/conditions/coronavirus-covid-19/
  • If you are unwell, please contact us for a ticket refund or exchange before the performance.

Thank you for reading! We look forward to seeing you soon.

The Jack Studio Theatre