Your visit now at the Jack Studio

We’re welcoming you back and working to keep you safe. We’ve made changes to the auditorium and to our front of house area and procedures.

  • We have new ventilation in the theatre, drawing fresh air into the auditorium before and during performances
  • Hand sanitisers are in place throughout
  • The theatre’s seating and foyer will be thoroughly cleaned between performances, using a fogger
  • Our staff will continue to wear face coverings and test daily

Before you visit please carefully read the following about what to expect, and what is in place to keep us all safe at this time.

If you have any questions about our safety measures, please contact The Jack Studio in advance of your visit.

Booking Tickets in Advance

  • Tickets can be purchased in advance online
  • There are only contactless sales on the door
  • Please do not bring a printed ticket to the venue, we will have your details at the box office
  • In line with government regulations, capacity in the theatre will be increased with all tickets now on sale
  • You can still select where you sit when booking, but as we return to full capacity you may be seated next to someone else, unless the particular performance is advertised as socially distanced
  • No latecomers will be admitted into the theatre

Arriving at the Theatre

  • We ask that visitors over 16 scan the NHS QR code using your NHS Covid-19 app
  • The theatre will now open at 7.15 pm to allow us to seat you early and minimise queues – please arrive in good time
  • Our performances start at 7.30 pm
  • There will be a socially distanced queue in place on your arrival, with floor markings
  • Once you are checked in you will be seated in the theatre, and once seated please remain in your seat
  • Please let us know in advance if anyone in your party has mobility or standing difficulties by contacting us here

Our Safety Measures

  • We kindly request that for the safety of all our audience members, staff and artists, that our audience continue to wear a face-covering in the auditorium and when collecting tickets – thank you
  • Please use the hand sanitiser on entering the building
  • Please remain socially distanced whilst in the queue and when entering or leaving the auditorium
  • Our friendly front of house staff will be on hand to guide you and remind you of how things work

Drinks & Facilities

  • If you wish to enjoy a meal or a drink before the performance, you can book a table at The Brockley Jack Pub via their website
  • Drinks can be taken into our auditorium but please replace your face-covering when not drinking
  • Interval and post-show drinks can be pre-ordered through the Greene King App
  • The pub’s toilets are available for theatre customers. Again, please follow their signage and directions when entering their premises

And finally…

This guidance is subject to change, in accordance with the government announcements. Please continue to check in with us here to remain up to date with our practices.

By purchasing a ticket you are agreeing to our current Covid secure measures.

And please remember, at all times:

  • Do not visit the theatre if you are anyone in your household is unwell or displaying Covid-19 symptoms
  • For advice please visit https://www.nhs.uk/conditions/coronavirus-covid-19/
  • If you are unwell, please contact us for a ticket refund or exchange before the performance. Tickets can be refunded or exchanged up to 24 hours prior to the performance

Thank you for reading! We look forward to seeing you.

The Jack Studio Theatre